Here’s a quick guide that walks you through the process of manually configuring Outlook for Office 365, on both Windows 7 and 8.
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- Go to https://testconnectivity.microsoft.com/
- Go to the Office 365 tab
- Check Outlook Autodiscover
- Click Next
- Input your information
- Click Perform Test
- On the result page, click Expand All
- Look for the first <Server> tag
You should see a value that looks something like 686c9881-008b-49f5-83ab-ef158c37c421@domain.com. This is your host name – you’ll need this later, so copy and paste it into Notepad or write it down.
If you do not have auto-discover enabled:
- Open PowerShell and enter the following commands:
- Set-ExecutionPolicy Unrestricted
- $LiveCred = Get-Credential (use your ADMIN credentials)
- $Session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri https://ps.outlook.com/powershell/ -Credential $LiveCred -Authentication Basic -AllowRedirection
- Import-PSSession $Session
- Get-Mailbox -Identity user_name | select ExchangeGUID
The value displayed will be the host name you saw in the first set of steps.
Step #2 – Create new Outlook profile (Windows 7)
- Open Control Panel
- Click Mail
- Click Show Profiles and type a name for the profile
- Click Add
- Click OK
- Click Manually configure server settings or additional server types
- Click Next
- Select Microsoft Exchange
- Click Next
For Windows 8:
- Open Control Panel
- Click the View by drop-down menu (set to Category by default)
- Select Small Icons
- Click Mail
- Click OK
- Click Manually configure server settings or additional server types
- Click Next
- Select Microsoft Exchange
- Click Next
In the Server box, type the host address that you noted in Step 1.
- Make sure that the Use Cached Exchange Mode option is selected.
- Enter your email address in the field User Name
- Click More Settings
- If you are prompted with an error that the action cannot be completed, click OK
- Click on the Security tab, and then select Configure Security Settings and switch the network security option to “Anonymous Authentication”
- Click on the Connection tab
- Select Connect to Microsoft Exchange using HTTP
- Click Exchange Proxy Settings
In the Use this URL to connect to my proxy server for Exchange box, type: outlook.office365.com.
- Make sure you’ve enabled “only connect to proxy servers that have this principal name in their certificate,” and then type msstd:outlook.com.
- Click to select the on fast networks, connect using HTTP first, then connect using TCP/IP check box, and select the on slow networks, connect using HTTP first, then connect using TCP/IP check box.
- In the Proxy authentication settings, click Basic Authentication.
- Click OK twice.
- Click Check Names After the server name and user name are displayed with an underline, click next.
- Click Finish.
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