Bits & Bytes

The BitTitan Blog for Service Providers

Solving the Profitability Problem: Automation

Solving the Profitability Problem: Automation

Solving the Profitability Problem: Automation Gartner predicts that by 2020, a corporate "no-cloud" policy will be as rare as a "no-Internet" policy is today. What else is trending up? Competition in the channel—and frustration, too. The outlook on cloud has shifted...

Make 2017 the Year of Recurring Revenue

Make 2017 the Year of Recurring Revenue

Make 2017 the Year of Recurring Revenue We’ve said it again and again: one-off, project-based revenue won’t sustain profitability in the cloud era. It’s time to walk the walk, but you don’t have to do it alone. We’re here to help.   The case for recurring revenue...

Make 2017 the Year of Recurring Revenue

Marketing Essentials for the Modern MSP, Part 2

Marketing Essentials for the Modern MSP, Part 2 This is the second installment of our marketing essentials recap for the modern MSP, looking at the final three of six articles by Saher Ghattas from ModernMSP.com. Read our first post here. In our last post, we looked a...

Make 2017 the Year of Recurring Revenue

Marketing Essentials for the Modern MSP, Part 1

Marketing Essentials for the Modern MSP, Part 1 As the new year approaches, are you thinking about how to modernize your sales and marketing efforts? Saher Ghattas, a sales and marketing expert for MSPs, recently finished a six-part series for ModernMSP.com, MSP...

How to Sell More Azure as an MSP/CSP

How to Sell More Azure as an MSP/CSP

How to Sell More Azure as an MSP/CSP Microsoft Azure is a gold mine, and just like mining gold, there are many ways to sell an Azure project. If you’re looking to sell the value of Azure to your customer, here are a few things to consider for an MSP or CSP (cloud...

Why Modern MSPs Invest in Azure

What does it mean to invest in Azure? In this new ModernMSP video, IT professionals from around the world share how Azure brings value to their business and to their customers. Watch and learn how choosing to invest in Azure leads to new partnerships, services, and...

What Kind of MSP Are You? (Part 3)

What Kind of MSP Are You? (Part 3)

What Kind of MSP Are You? (Part 3) "Be different: Bundle Like a Boss" Last week, we looked at MSP Persona #2: Established as a Modern MSP. This week, we're focusing on Hosting and Large Service Providers looking to differentiate their business and streamline their...

What Kind of MSP Are You? (Part 3)

Sharing Success, Partner to Partner

Sharing Success, Partner to Partner We're not just about migrations anymore. In fact, we haven’t been for some time. We’re all about helping our partners become Modern MSPs with the best tools, information, and support we can give them. Microsoft recently wrote:...

What Kind of MSP Are You? (Part 3)

What Kind of MSP Are You? (Part 1)

What Kind of MSP Are You? (Part 1) Knowing where to start can be just as difficult as knowing where to go. We’re constantly trying to become better at what we do and how we do it. For an MSP looking for new ways to add value to its business, there are challenges at...

IT Services Horror Stories… Are You Scared Yet?

IT Services Horror Stories… Are You Scared Yet?

IT Services Horror Stories... Are You Scared Yet? Happy Halloween! Or is it? We share a lot of success stories here. We love to focus on new ideas that help MSPs and bring them to life. But great ideas solve problems and we've heard a lot of scary stories that pointed...