The BitTitan Blog for Service Providers
This article originally posted on Channel Futures. Automation is the name of the game in today's IT world. If you're an MSP and are missing out on opportunities to automate, you're undercutting your efficiency, as well as your image in the eyes of customers. Here's a...
Even with appropriate pre-migration planning, mapping, and testing, it’s more than likely you will encounter some type of error during your project. These can range from minor hiccups around permissions or incorrect data entry to throttling and endpoint issues. When...
BitTitan is pleased to announce the release of a new, self-paced training course for MigrationWiz, the industry-leading SaaS solution. In Migrating from On-Premises Exchange (2007+) to Office 365, we teach customers how to complete a common mailbox migration...
Pricing your services based on your costs creates a peril; any bargaining eats your margin. Yes, you may charge a fixed fee or tiered-level prices for low-risk services or discrete products. But those pricing models do not work once you introduce your expert services,...
As businesses continue to contend with digital disruption, IT is facing an upheaval as it evolves from a support to a leadership role. As an IT professional, your job now has an impact on customer service, user experience, and even the company culture. To get a...
We don't think many would disagree that automation is important; we’ve seen what it can do in manufacturing and other industries. Yet, automation is often a double-edged sword: As processes become cheaper, faster, and more predictable, we reduce the need for people....
First of all, we'd like to congratulate Kelsey Epps, our very accomplished resident Office 365 expert, for his continued recognition and recent renewal as a Microsoft MVP! We got personal with Kelsey earlier this year—check out the interview here. Today we'll be...
This three-part series explores the evolution of New Signature, based on a set of interviews with Chris Hertz, founder and former president. One idea, one value Chris Hertz gets excited when he speaks and in turn, we’re excited too. We were surprised the first time he...
This month, we partnered with Melissa Mulholland, Cloud Profitability Lead at Microsoft, to help partners succeed with the Microsoft CSP program and become Modern MSPs.
