The BitTitan Blog for Service Providers
ModernMSP: Keeping Up is Exhausting IT services have fallen victim to a never-ending cycle of evolution. What was once the latest trend is now a thing of the past. Technology catalogs have been recycled and discarded in favor of online distribution. Transactional...
How to Find Prospects Just Like Your Best Clients Think of your top five clients. They don't give you headaches. They pay their bills on time. They are easy to work with. They're even willing to provide client testimonials. They are your best clients for a good...
Embracing the New Norm Integrated cloud services are altering the way businesses consume IT services. This is especially true for enterprises that are opting to build out cloud-as-a-service solutions rather than investing in new physical infrastructure, like data...
Cloud Margins: Why Modern MSPs Must Become Chefs Follow my logic here. A close friend of mine, Bob, is a chef/partner at a very successful chain of three fairly high-end restaurants. He has been in the restaurant business his entire career. For years now, I've sat at...
Internet of Things: Five Reasons It Matters For Managed Services Providers, the Internet of Things (IoT) represents an incredible opportunity for expansion and increased profitability. According to The VAR Guy, recent studies predict “IoT technologies will fuel...
Security Reminders for the Modern MSP Earlier this week, we gave you a glimpse at how the Twitter verse hilariously reacted to the DDoS hack on October 21st. And while pondering the idea of life without Twitter, Reddit, Netflix, and Spotify may have been entertaining,...
Marketing Automation: The New Holy Grail A decade ago, marketing was viewed primarily as a cost center whose chief function was to support other groups inside the enterprise, particularly the IT Department. Yesterday’s marketers played a secondary role and merely...
The Power of Recurring Revenue What is recurring revenue? Recurring revenue is the portion of a company's revenue that is highly likely to continue in the future. This revenue is predictable, stable, and can be counted on in the future with a reasonably high degree of...
SMB Fear of the Cloud Major business changes can be a scary. For small/mid-sized businesses (SMBs), deviating from the status quo can be exceptionally worrisome. This Halloween we wanted to help explain away a few of the things that go bump in the night by addressing...
Top 10 MSP Marketing Activities for a Weekend I recently posted that, according to our research, many IT services providers work on the weekends. Well, if you're going to do it, here's our list of the top 10 MSP marketing activities the working dead can do: